Locked
Discussion interactions are currently paused.
Lamp
Summary: brigitt3951 received a damaged item and was refunded. The seller is now asking for the item to be sent back and wants personal information to make the return easier, which is worrying brigitt3951. *miss-tigri* advises providing the email address to the seller to receive a return label, noting that eBay will not step in after a refund.
I received a damaged item
I got a refund
The seller is asking me to send the item back
At first (before the refund) I couldn't because it said the seller did not accept returns
Now I can't because the item has been refunded
The seller is asking me for my email and phone number
I don't like sharing personal information
Impossible to get any information from eBay
I'm going in circles with the replies
Can someone help me out..?
1 comment
*miss-tigri*
Mentor1 year agoHello
Since you were refunded, eBay will not intervene for this return ..
Give your email to the seller so they can send you a return label.