Hello,I bought an item on March 21, but from the very next day, the seller stopped responding to my messages and never shipped the item in question. Faced with this situation, I immediately asked to cancel the order, but that only made things worse, as the seller gave no response at all.I then tried to report that the item had not been received, but I was told to wait until April 1, 2025 to submit my request, on the pretext that the item might still be in transit — even though the seller never s...

Hello @vswy6985 you are registered on ebay.de (ebay Germany). Wait until tomorrow, April 2. You should be able to continue the claim for item not received. If that still isn’t the case, contact the customer service of ebay.de you are dealing with.

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The seller hasn’t shipped the item | Community Mentor Help | eBay France