Lenovo Miix 720 121K damaged return - no refund offered. | Community Mentor Help

tangledfooted_1 · 2024-12-09T15:13:18.530000Z

Hello, I bought a reconditioned laptop from a professional seller on eBay.fr. It **bleep** with a one-year guarantee. I bought it in April 2024, and it stopped working in November 2024. I requested a return and refund from the seller and paid for the return postage to Paris. The seller claims it was damaged in the post and will not offer a refund. Because the purchase was more than 90 days ago, I cannot pursue an escalation to eBay support. How can I get eBay to step in?

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Lenovo Miix 720 121K damaged return - no refund offered. | Community Mentor Help | eBay France