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The multiple filters have disappeared
Hello,
It seems that the ability to use multiple filters (origin, status, etc.) has disappeared.
Is there a solution? If not, I’m going to close my account because I don’t want to have to go through a list full of sellers outside the EU and new products.
Thanks in advance
Regards.
4 comments
brasdfer
OP1 year agoI'm on PC with Chrome, so nothing exotic, deleting the cookies didn't change anything, I can no longer access the link that made it possible to filter the object lists more precisely (condition, origin, type of sale ...).
Customer service isn't reachable for this type of problem.
That's a real shame.
francexpressdeal
Mentor1 year ago@brasdfer
I’m also on Chrome.
You specify : "I can no longer access the link that made it possible to filter item lists more precisely"
Are you talking about the "more filters" link at the bottom of the different filters?
As for customer service, you won’t actually find a section that exactly matches this type of problem. Find the one that comes closest. Even if you’re not in the right department, they’ll pass the information along.
francexpressdeal
Mentor1 year ago@brasdfer
at the bottom of this help page, you have a contact link:
https://www.ebay.fr/help/buying/search-tips/fonctionnement-des-recherches?id=4006&st=3&pos=1&query=Fonctionnement%20des%20recherches&intent=filtres%20de%20recherche&lucenceai=lucenceai&docId=HELP1006
francexpressdeal
Mentor1 year agoHello @brasdfer
On PC, everything is fine. Maybe you're on the mobile app.
Contact customer service to report the issue to them.