Tracked letter delivered but declared not received by the buyer | Community Mentor Help

mauries_31-80 · 2026-06-24T13:28:48.268148Z

Hello,I'm facing the following problemI sent a tracked letter via the post office at the beginning of June. The post office website says the letter was indeed delivered on June 16. However, the buyer keeps saying he received nothing.What should I do, and what could the consequences be if the buyer continues to deny it? For your information, I'm a top-rated professional seller

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Tracked letter delivered but declared not received by the buyer | Community Mentor Help | eBay France