My account history disappeared, yet I received a confirmation to receive 1 coupon to

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I can't return my item to the buyer. My purchase has disappeared. The
promised return label has not been sent.
My account shows no trace of it. I don't understand anything. I ask eBay but they don't reply. Can someone guide me, please?
Thank you

bbuv9030

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Posted 9 months ago·Last reply 9 months ago

1 comment

francexpressdeal

Mentor9 months ago

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@bbuv9030

vous n'étiez peut-être pas connecté à votre compte lors de votre achat. Voyez ce lien :

https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Obtenir%20de%20l%27aide%20si%20vous%20avez%20achet%C3%A9%20un%20objet%20sans%20%C3%AAtre%20inscrit&intent=achat%20sans%20etre&lucenceai=lucenceai&docId=HELP1151