Link an order to an account | Community Mentor Help

celine-4945 · 2024-09-05T07:41:35.427000Z

Hello, I placed an order yesterday for a poster on the site without creating an account. Then I got a message from the seller informing me that they were on vacation, so they couldn't send my order and that if I wanted, they could cancel my order. To reply to them, I ended up creating an account, but my order doesn't appear on my account, so I can't get in touch with the seller to ask them to cancel the order and refund me. Could someone help me either explain to me how to link the order I placed with the same email as my account, or ask the seller for a refund so that I can contact them.Best regards

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Link an order to an account | Community Mentor Help | eBay France