Locked
Discussion interactions are currently paused.
Dispute with a seller closed by eBay without any review
Summary: levendeurdu27 expresses frustration toward eBay after a dispute with a seller was closed in the seller's favor, despite evidence provided regarding a failed delivery and counterfeit items. They paid to return the package, which was then sent back to them. lingma85 advises disputing eBay's decision via a provided link.
Hello everyone,
issue with a dishonest seller and despite the evidence provided about the wrong delivery, instead of receiving a right and left light, I received two right ones and, on top of that, counterfeit items that were badly cut and of poor quality, I am sending the parcel back at my own expense because of a seller's mistake to the address provided. The parcel comes back to me today because there is no one at the address indicated and eBay closes my dispute in favor of the seller. Is this new policy of participating in scams from eBay?
lingma85
Mentor1 year agoHello @levendeurdu27
You can contest eBay’s decision here----------> Contest an eBay decision concerning a return or a missing item for buyers | eBay
Best regards