Hello, I bought an alternator 7 months ago on eBay for 324.11 euros. The alternator has not been working since the end of August, beginning of September. Several emails without a reply have been sent to the seller. I can't find any contact to reach eBay customer service so they can intervene. Thanks for your replies
If your seller is a professional in France, send them formal notice by registered letter with acknowledgment of receipt (you'll find their contact details on their profile and at the bottom of their listings).
koalagris
Mentor1 year agoGood evening @poonasreemuntoo-brian_0
The dispute deadline on eBay is 30 days from delivery:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134
= More recourse on the site.
If your seller is a professional in France, send them formal notice by registered letter with acknowledgment of receipt (you'll find their contact details on their profile and at the bottom of their listings).
Best regards