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Dispute closed against me following a scam by a buyer and eBay's complicity
Summary: latoz21 recounts a frustrating experience with a buyer on eBay who altered a part they received and demanded a partial refund under threat of a bad review. Despite instructions from eBay customer service not to respond and to let the dispute run its course, the dispute was closed in the buyer's favor, and they received a refund while keeping the item. latoz21 expresses anger at the situation and the lack of support from eBay.
Hello, has anyone ever been the victim of an attempted scam by a buyer on ebay who writes to you 1 week after receiving a new figurine, having tampered with the seals, and asks you to refund him half of the figurine while threatening to leave you a bad rating? (I have 100% positive ratings). He sent me a return request with absurd options. Customer service told me not to reply and to wait for the deadline so they could step in. Except yesterday I receive an email, dispute closed in the buyer's favor with a refund and on top of that he keeps the figurine. I had clearly told their Customer Service that I preferred to make a return in the worst case scenario and they had assured me that I would not be taken advantage of...This world is driving me crazy.
