Hello, I placed an order with hand delivery (the seller had chosen the wrong delivery method), he sent it to me and didn’t collect the payment (he was supposed to confirm it with the code), he never replied to my messages... I wanted to know what happens to this payment? It was almost 1 year ago.Can eBay keep it or do they have to send it back to me? Thank you for your help, best regards

Hello @2bcalimero the QR code is used solely as proof of hand delivery for the seller to avoid disputes over items not received. (it is not used to validate payment). In this case, since the item was mailed to you, this code was of no use. As for the payment, from what you say, you did make it, so the seller has had it for a long time.

Delivered but not validated by the seller | Community Mentor Help

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Delivered but not validated by the seller | Community Mentor Help | eBay France