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Delivery
I sent a parcel and via the Mondial Relay app I know that the buyer received their parcel, but on the eBay app it says that the order hasn't arrived? I don't understand, it's my first order
1 comment
francexpressdeal
Mentor8 months agoGood evening @emilienmrchd
sometimes there can be a delay before the tracking on ebay is updated.
If that’s not the case, you can contact customer service:
https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=service&lucenceai=lucenceai&docId=HELP1326