LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconAsendia deliveryHello everyone, US purchase with delivery by Asendia, "in transit" for 12 days... Has this ever happened to anyone? Have you received your package? What recourse do we have?? Thanks everyone.grjgael25View listingsPosted 2 years ago·Last reply 2 years ago See original 1 commentComment Newest*miss-tigri*Mentor2 years agoView listingsHello The package is probably stuck in customs ...Check the tracking regularly ,it will eventually be on its way again.. In case of a problem,you have 30 days from the estimated delivery date to report an item not received https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=7&po=1&uci=0&ri=0 See original
*miss-tigri*
Mentor2 years agoHello
The package is probably stuck in customs ...Check the tracking regularly ,it will eventually be on its way again..
In case of a problem,you have 30 days from the estimated delivery date to report an item not received
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=7&po=1&uci=0&ri=0