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Chronopost delivery code not received
Summary: thecrowdz31 expresses his problem with a smartphone order delivered by Chronopost. Although he checked the tracking showing delivery to a locker, he did not receive any code to collect the parcel. koalagris mentions that this problem is recurring and shares a link to a similar discussion. The parcel could be returned to the sender if not picked up, and a new shipment will need to be arranged.
On March 4, I checked the tracking number and saw that it had arrived in the lockers, but I didn't receive any code, არც by email or SMS. I called Chronopost and they told me the email the sender used is encrypted or something.. The phone number was also incorrect; they asked me to contact the sender.
I contacted the sender and he told me, "idk I didn't receive anything, eBay fills in the fields automatically
I contacted Packlink, I'll tell you what they reply.. "
I'm trying to open a dispute but I can't, eBay tells me that my order hasn't arrived yet. I need help please, will I get a refund..
Best regards
3 comments
koalagris
Mentor2 years agoBonjour @thecrowdz31
Problème malheureusement récurrent et sans solution à ce jour :
https://communaute.ebay.fr/t5/Livraison/livraison-en-locker-shop2shop-chronopost/m-p/2933711#M16550
Cdlt
thecrowdz31
OP2 years agokoalagris
Mentor2 years agowithout withdrawal: return of the package to the sender
then you’ll need to check with them to arrange another shipment...