Delivery - recipient error
Summary: hv4600 explains that they accidentally sent a batch of 74 CDs to the wrong buyer on eBay and that a batch of 13 CDs was never claimed. The buyer of the 74-CD lot is asking for a refund. koalagris advises refunding the buyer who wasn’t served and blocking the other one, providing a link to block a buyer on eBay. hv4600 thanks them for the advice.
Hello,
I got mixed up with the shipping of my parcels
A eBayer bought a lot of 13 CDs from me and another bought a lot of 74 CDs.
I first sent the lot of 74 CDs but I sent it to the wrong recipient, and then I sent my lot of 13 CDs but to the right recipient. So, the person who bought a lot of 13 CDs received the lot of 74 CDs and of course said nothing. As for the lot of 13 CDs, he didn’t come to pick it up, probably because it was too soon after receiving the 1 lot, he must have thought it was a reminder message.
So now, the one who bought the lot of 74 CDs is asking me to refund him since he didn’t receive anything, and that’s normal. And for the other parcel of 13 CDs, I’m being told that the buyer didn’t come and that it will be returned to me. I got this parcel of 13 CDs back yesterday, BUT a month has passed since the sale! so I sent an email to the person who had received my parcel by mistake, but I’m under no illusions, he will have gotten a lot of 74 CDs for 5 euros. (vs 13). He’s still an eBayer with 440 reviews, which shows that honesty is disappearing!
What can I do?
hv4600
OP2 years agoThank you Koalagris! Have a nice day
koalagris
Mentor2 years agoHello @hv4600
Nothing to be done about it...
Refund the buyer who didn’t receive anything and blacklist the other one:
https://www.ebay.fr/help/selling/resolving-buyer-issues/bloquer-un-acheteur-sur-ebay?id=4082&st=3&pos=1&query=Bloquer%20un%20acheteur%20sur%20eBay&intent=ench%C3%A9risseur%20interdit&lucenceai=lucenceai&docId=HELP1034
Best regards