International delivery: can Mondial Relay be chosen? | Community Mentor Help

sacha.sarah · 2023-09-04T14:57:19.399000Z

Hello. I don't understand.... We can consult the Mondial Relay/eBay rates for international, but when we create a sale, in the shipping options, we don't find Mondial Relay (only UPS, DHL, international Colissimo). I contacted customer service and got "stuck" with a charming lady who told me that Mondial Relay didn't ship internationally (which is false) and who seemed lost when I pointed out that, nevertheless, we could find eBay's preferential rates for international shipping. Do you have an explanation? Thank you very much....

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International delivery: can Mondial Relay be chosen? | Community Mentor Help | eBay France