Delivery received but the buyer says they didn't receive it | Community Mentor Help

etipon74 · 2023-09-03T22:09:49.146000Z

Hello, I sent a package by post with a tracking number. The parcel on the La Poste app and on the eBay app was marked as delivered, but the buyer says it wasn’t delivered and is asking for a refund. What should I do?

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Delivery received but the buyer says they didn't receive it | Community Mentor Help | eBay France