eBay logic | Community Mentor Help

marcob0_2 · 2024-04-29T15:32:45.877000Z

Parcel sent on time via Chronopost bought through Ebay and a pickup point, buyer not notified by Chronopost and therefore does not come to collect the parcel, so the parcel is returned to me. Obviously I am in contact with Ebay as is the buyer. One of my contacts tells me that I will be paid and that the buyer will also be refunded !!!I am surprised and ask him to repeat it. I recorded the conversation and can make it available to anyone who wants it ...The buyer is considered at fault and my bank account credited with the sale.The buyer must certainly be protesting, which I understand, and I am the one who becomes at fault: Ebay fully refunds the buyer and is going to deduct the full cost of the item from me.Conclusion: I did my part of the contract, Ebay earned its commission, the buyer was refunded and I pay for nothing the shipping and the commission.EBAY IS OVER FOR ME

Home
Aide des Mentors de la communauté
Forums de discussion
Groupes
Actualités eBay
eBay Aide

Discussions

Catégories

Discussions

eBay logic | Community Mentor Help | eBay France