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The listing tool isn't working right now.
Summary: maflo31 ran into a problem putting listings online on eBay, getting a persistent error message despite several attempts and changes of browsers. koalagris suggested contacting customer service. Later, maflo31 discovered that the problem was with the listing title, and a simple edit fixed the issue.
Hello,
I can no longer post an ad online.
Indeed, when I want to put an item up for sale, the general error page opens with the message:
"A problem has occurred.
The selling tool is not working at the moment.
Please try again later."
That’s exactly what I did, I tried again later and since I wasn’t in a rush, it was 2 days later. Same message.
I tried several browsers, cleared the cache and even tried another computer. Still the same error message and the inability to put an item up for sale online.
The account limit hasn’t been reached either. No message from Ebay to indicate anything at all.
Has anyone been able to solve this problem?
Thanks in advance for your replies.
2 comments
maflo31
OP11 months agoHello,
thanks.
Actually, I found it. It was the title that he didn't like. Yet there was no banned word and it was about hard stone elephant statuettes. I just changed the title of my ad and it went through. The weirdness of computing
koalagris
Mentor11 months agoGood evening @maflo31
The best thing is to contact customer service as of tomorrow:
https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=service%20client&lucenceai=lucenceai&docId=HELP1326
Best regards