LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconInformation emailHello, I didn't receive an email when an item was sold, how can I change that in my account , thank you . motors31521View listingsPosted 1 year ago·Last reply 1 year ago See original 3 commentsComment Newestlingma85Mentor1 year agoView listingshello @motors31 Contact customer service here---> eBay Customer Service Please do it preferably during office hours and ask to be called back. Right now, ebay has a lot of bugs... report them... But the most important thing is the presence of this sale in your account, here------> https://www.ebay.fr/mys/sold It is from this location that all requests are handled, and not from an email... (unless I'm mistaken...) Best regards See originalmotors31OP1 year agoView listingsThank you for your help. See originalkoalagrisMentor1 year agoView listingsGood evening @motors31 See your notification preferences: https://www.ebay.fr/help/account/changing-account-settings/notifications?id=4203&st=3&pos=1&query=Notifications&intent=notifications&lucenceai=lucenceai&docId=HELP1102 Best regards See original
lingma85
Mentor1 year agohello @motors31
Contact customer service here---> eBay Customer Service
Please do it preferably during office hours and ask to be called back.
Right now, ebay has a lot of bugs... report them...
But the most important thing is the presence of this sale in your account, here------> https://www.ebay.fr/mys/sold
It is from this location that all requests are handled, and not from an email...
(unless I'm mistaken...)
Best regards
motors31
OP1 year agoThank you for your help.
koalagris
Mentor1 year agoGood evening @motors31
See your notification preferences:
https://www.ebay.fr/help/account/changing-account-settings/notifications?id=4203&st=3&pos=1&query=Notifications&intent=notifications&lucenceai=lucenceai&docId=HELP1102
Best regards