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Summary: desifr-18 expressed concerns about an order placed on eBay, mentioning that the products do not appear in their account even though they were charged via PayPal. koalagris replied by explaining that this was a user-to-user forum and suggested that desifr-18 may have purchased as a guest, while also providing helpful links to eBay support.
The products I purchased do not appear in the list. In addition, you have taken the payment but you have not sent me the products. The products I purchased do not appear in my account. I am informing you of this with the help of my PayPal account.Order number: [Reference]
This payment is for part of your purchase of €132.17 from eBay S.a.r.l. on August 28, 2025.
Order number: [Reference]
1 comment
koalagris
Mentor1 year agoHello ??? 😕
Here it's a user-to-user forum.
"The products I bought do not appear in the list" = purchases possibly made offline? (so as a guest)
https://www.ebay.fr/help/buying/paying-items/acheter-sans-tre-inscrit?id=4035&st=3&pos=2&query=Acheter%20sans%20%C3%AAtre%20inscrit%20&intent=achat%20sans%20%C3%AAtre%20inscrit&lucenceai=lucenceai&docId=HELP1147
As for customer service
=====> https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=service%20client&lucenceai=lucenceai&docId=HELP1326
Have a nice day to you too.........