Hello, I have to ship an item via Mondial Relay by tomorrow, however the person who won the auction sent me a message asking me to change the relay point chosen, because they recently moved. Nevertheless, when I want to get the shipping label through eBay, it refuses to show me any other relay points anywhere other than around the relay point selected when my customer placed the order, even though I change the address just before confirming the shipping location. And to make things worse, it's i...

Good evening @liu.chan You write------> Would I be better off going directly through the Mondial Relay website, which is able to suggest the right drop-off points for me ? - indeed... do that link your ebay account to M.relay to benefit from ebay prices------> eBay by Mondial Relay : user guide - Mondial Relay You have no obligation to go through the eBay shipping platform. Best regards

Incorrect shipping address (seller side) | Community Mentor Help

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Incorrect shipping address (seller side) | Community Mentor Help | eBay France