wrong email address for Chronopost pickup | Community Mentor Help

mooverchoupala · 2024-03-11T09:58:55.809000Z

Hello, Chronopost tells me that my package has arrived at the pickup point and that an email was sent to me so I can collect it. I didn't receive the email at my usual address, so I can't pick up the package. Chronopost tells me that the email used for the pickup QR code is an email of the ....@ebay.com type, but I don't have access to that mailbox. Chronopost can't resend the email to my usual address. What should I do, because without this email I can't collect the package, which is going to be sent back to the sender?

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wrong email address for Chronopost pickup | Community Mentor Help | eBay France