Persistent error message during the payment transaction | Community Mentor Help

jertiss-16 · 2026-01-10T10:27:59.156000Z

Hello, I wanted to buy a comic on eBay on my tablet last Tuesday. At first, where I had to enter a validation code sent by SMS and my securicode, everything was fine, but after clicking confirm and pay, an error message appears saying (an error occurred during the payment transaction, please finalize the payment again, if the problem persists change payment method or contact your payment provider). Since then, that same error message keeps appearing even when I try to buy something else, so I can no longer buy anything at all. I tried again on a computer but nothing changes afterwards, I logged out of eBay and deleted my payment method for a few hours to log back in again and revalidate my payment method but still nothing. I'm starting to run out of ideas, not knowing where the source of the problem lies. Thanks for your help!

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Persistent error message during the payment transaction | Community Mentor Help | eBay France