Message undelivered | Community Mentor Help

lam-7842 · 2025-11-30T09:39:53.786000Z

Hello, I bought an item yesterday and I need to contact the seller to finalize delivery. However, I can't get in touch with them via the Contact button on their account: on my computer, the message doesn't go through at all (the computer just keeps “spinning” endlessly) on the Ebay app I installed on my tablet, the message seems to go through but I get a message "Message not delivered". I have contacted customer service several times, but so far they haven't found a solution. Have other people had the same issue recently? Is it a site bug? Thank you for your feedback.

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