LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconMicro transferI’m not receiving the micro-transfers in my account.No account authentication for sending orderanmal93270View listingsPosted 2 years ago·Last reply 2 years ago See original 1 commentComment NewestkoalagrisMentor2 years agoView listings@anmal9327 Hello ??? 😕 Contact customer service : https://www.ebay.fr/help/selling/getting-paid/sinscrire-en-tant-que-vendeur?id=4792&st=3&pos=1&query=S%27inscrire%20en%20tant%20que%20vendeur&intent=micro%20virement&lucenceai=lucenceai&docId=HELP1461#section3 (contact link at the bottom of the help page: phone or chat) That said, this sale is from 16/01 and you still haven’t shipped it? Shipping should be done as soon as eBay confirms that the buyer has paid : https://www.ebay.fr/help/selling/getting-paid/recevoir-le-paiement-des-objets-vendus?id=4814&st=3&pos=2&query=Recevoir%20le%20paiement%20des%20objets%20vendus&intent=paiement%20bloque&lucenceai=lucenceai&docId=HELP1448 If you wait to receive the funds before shipping, you are very likely to face a not received item dispute before then, especially because new sellers see their funds held for a minimum of 14 days : https://www.ebay.fr/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Paiements%20bloqu%C3%A9s&intent=paiement%20bloque&lucenceai=lucenceai&docId=HELP1450 See original
koalagris
Mentor2 years ago@anmal9327
Hello ??? 😕
Contact customer service :
https://www.ebay.fr/help/selling/getting-paid/sinscrire-en-tant-que-vendeur?id=4792&st=3&pos=1&query=S%27inscrire%20en%20tant%20que%20vendeur&intent=micro%20virement&lucenceai=lucenceai&docId=HELP1461#section3
(contact link at the bottom of the help page: phone or chat)
That said, this sale is from 16/01 and you still haven’t shipped it? Shipping should be done as soon as eBay confirms that the buyer has paid :
https://www.ebay.fr/help/selling/getting-paid/recevoir-le-paiement-des-objets-vendus?id=4814&st=3&pos=2&query=Recevoir%20le%20paiement%20des%20objets%20vendus&intent=paiement%20bloque&lucenceai=lucenceai&docId=HELP1448
If you wait to receive the funds before shipping, you are very likely to face a not received item dispute before then, especially because new sellers see their funds held for a minimum of 14 days :
https://www.ebay.fr/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Paiements%20bloqu%C3%A9s&intent=paiement%20bloque&lucenceai=lucenceai&docId=HELP1450