ACCOUNT MODIFICATION | Community Mentor Help

philat62 · 2024-09-16T18:27:33.281000Z

Hello I don’t often post on a forum, but this is worth 10 I contacted Ebay about switching an account from a personal account to a business account. There were 4 interventions in total over 15 days. I already have 2 shops on EBAy, so opening a third one. Impossible to validate IBAN, so I call support, which is not pro at all apart from telling me a bunch of **bleep** if you can make sense of what they’re telling me. They say the problem will be resolved in 48 hours, but nothing at all, they’ll call you back on Monday between 10:00 and 10:30 and we’re still waiting. Lots of verification requests were given, all that’s missing is the DNA test. Move to another sales site and you get a response in 5 minutes with online support. I understand why Ebay is losing market share.

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