LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconMy buyer isn't going to pick up their packageMy buyer isn't going to pick up their package and isn't responding to my messages. What should I do?en_voiture_simone12View listingsPosted 2 years ago·Last reply 2 years ago See original 2 commentsComment NewestkoalagrisMentor2 years agoView listings@en_voiture_simone Good evening ??? 😕 Nothing to do about it.... If the parcel is sent back to you, you will refund the item only (without shipping), knowing that the buyer loses the benefit of the eBay customer guarantee in the event of an uncollected parcel. https://www.ebay.fr/help/policies/ebay-money-back-guarantee-policy/rglement-de-la-garantie-client-ebay?id=4210&st=3&pos=1&query=R%C3%A8glement%20de%20la%20Garantie%20client%20eBay&intent=exclusions%20garantie%20ebay&lucenceai=lucenceai&docId=HELP1238#section2 See originalen_voiture_simoneOP2 years agoView listingsYes, good evening, I am unforgivable, this is my first message here Thanks for your reply anywayHave a good evening See original
koalagris
Mentor2 years ago@en_voiture_simone
Good evening ??? 😕
Nothing to do about it....
If the parcel is sent back to you, you will refund the item only (without shipping), knowing that the buyer loses the benefit of the eBay customer guarantee in the event of an uncollected parcel.
https://www.ebay.fr/help/policies/ebay-money-back-guarantee-policy/rglement-de-la-garantie-client-ebay?id=4210&st=3&pos=1&query=R%C3%A8glement%20de%20la%20Garantie%20client%20eBay&intent=exclusions%20garantie%20ebay&lucenceai=lucenceai&docId=HELP1238#section2
en_voiture_simone
OP2 years agoThanks for your reply anyway
Have a good evening