My package was delivered, but the sale is blocked | Community Mentor Help

stpis_3363 · 2026-01-24T18:14:03.926000Z

Good evening,After making a sale in Spain on 13/01, I contacted the buyer who confirmed that they had received the shipment.Problem: the parcel tracking stops on 15/01 and the payment is on hold.What can I do?

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My package was delivered, but the sale is blocked | Community Mentor Help | eBay France