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My email username is being used to send packages instead of my name.
I just bought an item. I receive from the seller confirmation of the transfer for shipping, and I notice that my address is correct but not my name. It’s my email account nickname. I’m required to provide my name to the buyer. On my profile everything is entered correctly. So I don’t understand what’s going on. What should I do to fix this?
6 comments
francexpressdeal
Mentor1 year agoHello @sylcri-0
if you have already checked your details in your account settings, contact customer support directly.
sylcri-0
OP1 year agoI thought to myself, hey, there’s a forum
for help, so I’m using this way first before 😉
francexpressdeal
Mentor1 year ago@sylcri-0
the advice we could have given you is to check your account settings. However, you say you've already done that.
From there, only customer service will be able to access your account to see the problem.
sylcri-0
OP1 year agokoalagris
Mentor1 year agoHello @sylcri-0
No need to wait until tomorrow:
Best regards
sylcri-0
OP1 year ago