LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconMotorcycleHello, I can't find the return slip for an item. I don't know if I should pay for it myself, knowing that I don't have the seller's informationadhe_80362View listingsPosted 2 years ago·Last reply 2 years ago See original 5 commentsComment Newestjacquelinedu36Mentor2 years agoView listingsHello, Seller abroad, no return slip > return at your expense and request a refund > but very little chance of being refunded See originallingma85Mentor2 years agoView listingsHello @adhe_8036 Procedure for a return------> Return an item to get a refund | eBay For the seller's contact details.. see-----> - to contact them here-----> Contact a seller | eBay - check in your messages.. the order confirmations... As a general rule, returns are the responsibility of the sender (that is to say you..) Kind regards See originaladhe_8036OP2 years agoView listingsI’ll pay the shipping costs, that’s not a problem, but I can’t find any info on the seller to create the shipping label, and they’re not answering me See originalkoalagrisMentor2 years agoView listingsContact customer service as soon as tomorrow (because if you keep waiting, the dispute will end up being closed with no action for inactivity) = contact link all the way at the bottom of the help page posted earlier See originalkoalagrisMentor2 years agoView listingsHello @adhe_8036 Return for what reason? Seller in France? Have you opened a return request? https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=demande%20retour&lucenceai=lucenceai&docId=HELP1134 Kind regards See original
jacquelinedu36
Mentor2 years agoHello,
Seller abroad, no return slip > return at your expense and request a refund > but very little chance of being refunded
lingma85
Mentor2 years agoHello @adhe_8036
Procedure for a return------> Return an item to get a refund | eBay
For the seller's contact details.. see----->
- to contact them here-----> Contact a seller | eBay
- check in your messages.. the order confirmations...
As a general rule, returns are the responsibility of the sender (that is to say you..)
Kind regards
adhe_8036
OP2 years agokoalagris
Mentor2 years agoContact customer service as soon as tomorrow
(because if you keep waiting, the dispute will end up being closed with no action for inactivity)
= contact link all the way at the bottom of the help page posted earlier
koalagris
Mentor2 years agoHello @adhe_8036
Return for what reason?
Seller in France?
Have you opened a return request?
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=demande%20retour&lucenceai=lucenceai&docId=HELP1134
Kind regards