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Did not receive the confirmation of | Community Mentor Help | eBay France

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Did not receive the confirmation of

Hello Madam/Sir
Today, Thursday 13.07.2023 at 10:01, I bought a CD by Mr. Josh Groban for the price of 10.75, but I have not received the purchase confirmation.
Could you please check it.
Thank you very much & have an excellent day!
Kind regards,
Andrew.

andjal6203

48 View listings

Posted 3 years ago·Last reply 3 years ago

1 comment

francexpressdeal

Mentor3 years ago

Hello @andjal6203

you say : " Could you please check it . "

You are on a help forum with members like you so nobody has access to your account.

Have you checked your purchase history ?

If the order isn't there, you may have placed it without being logged into your account (= order without being registered). See this link :

https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Obtenir%20de%20l%27aide%20si%20vous%20avez%20achet%C3%A9%20un%20objet%20sans%20%C3%AAtre%20inscrit&intent=commande%20sans%20etre&lucenceai=lucenceai&docId=HELP1151