non-compliance with the advertising announcement | Community Mentor Help

derol_8881 · 2023-09-22T09:29:22.344000Z

Order No.[Reference] Item No.:[Reference] Hello, the vacuum cleaner accessory delivered does not match your advertisement. _1 hose is shorter, 1.6 m instead of 2 m, 2_ the diameter of the nozzle on the accessory connection side is 34.5 mm whereas the bore of the accessories is 35.5 mm _ so there is play and the accessories are not held securely and there is air leakage. 3_ the outside diameter of the hose is 39 mm whereas the one I have is 45 mm, hence a loss of flow. For this non-compliance in every respect, I ask you to cover the return shipping costs of the parcel and provide me with a suitable return label as well as a refund. The return notice you gave me on your site states that the return shipping costs are my responsibility, which I do not accept. Kind regards

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non-compliance with the advertising announcement | Community Mentor Help | eBay France