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Did not receive SMS code - Two-Factor Authentication
Summary: oscar51 reports a problem of not receiving SMS codes for two-factor authentication since March 28, 2024, requiring workarounds to access their account. lingma85 expresses their frustration and wonders what help can be provided, highlighting their helplessness in the face of the problem. oscar51 suggests contacting customer service so they can resolve the incident.
Hello
Since today ( 28 /3/2024 ), I no longer receive a code by SMS for two-factor authentication.
Login via PC and not through the app.
I’m not the only one dealing with this kind of problem....
To be able to access my account, I have to work around it by having a temporary code sent to my personal email.....I’m fed up !!!!!
Seen on the Totalbug.com site: https://www.totalbug.com/ebay/comment-page-5/#comment-1474371
lingma85
Mentor2 years agoGood evening @oscar51
What can we do here... when we are even more helpless than Customer Service...?
???
oscar51
OP2 years agoUnfortunately....Not much !!!
Otherwise,for those who are affected by this problem....Harass customer service,so that they take our complaints into consideration and don't brush them off,as usual !!