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not received and dispute closed without refund
Summary: miinde0 expresses their frustration regarding an order for a television worth 600 euros, marked as delivered but never received. Despite contacting the seller, the delivery person, and their neighbors, and opening a dispute on eBay, it was closed without a refund. francexpressdeal suggests challenging eBay's decision and advises checking with the payment provider for other possible options.
Hello, I have a huge problem with a price of 600 euros, can someone help me please? My order has been marked delivered since February 24, I opened a dispute to say that my TV never arrived, I informed the seller, the delivery person, everyone!!! I am about to lose it! They said it was delivered to me!! I was at home, I went to see all the neighbors, nothing!!! I have no calls or delivery attempt notice and Ebay is closing the dispute without refunding me??? I am going crazy, does anyone know what to do please?????
francexpressdeal
Mentor5 months agoHello @miinde0
you can always try to dispute eBay's decision, but if the parcel is marked as delivered, there's little chance it'll succeed...
https://www.ebay.fr/help/selling/managing-returns-refunds/contester-une-dcision-debay-concernant-un-retour-ou-un-objet-manquant-vendeurs?id=4369&st=3&pos=2&query=Contester%20une%20d%C3%A9cision%20d%27eBay%20concernant%20un%20retour%20ou%20un%20objet%20manquant%20(vendeurs)&intent=contester&lucenceai=lucenceai&docId=HELP1306
See with your payment provider what you can do.