Failure to comply with the refund terms | Community Mentor Help

bnt-collection · 2025-01-10T15:57:28.390000Z

I’m the victim of a dispute. A dishonest seller sent me an empty package. Order number 16-12446-30983eBay has been sending me around in circles, telling me I would be refunded, but I’ve been calling them almost every day and it changes every time. I had to file a complaint at the police station and do everything eBay asks of me, but to this day (more than a month later). Still no news of my €916 refund. My advice: avoid eBay if your purchase is expensive. If there’s a problem, you may end up having to fight to assert your rights. I will file a complaint against eBay if there is still no refund by next week

Discussions

Failure to comply with the refund terms | Community Mentor Help | eBay France