Tracking number for a package... in the end, no tracking | Community Mentor Help

djfoxbenhouse · 2023-12-21T16:15:59.481000Z

Hello everyone. I ordered a CD in Germany. The seller said he would send the items (with tracking) within 6 days after payment. I paid immediately after the purchase. 7 days later, the CD was still awaiting shipment. I sent the seller a message, and he replied that it had been sent. After that, it was updated and marked as shipped. There is an option to "track the package," as well as a tracking number. But nothing is moving, and when I go to the German postal service website and enter the tracking number, it tells me it is not valid. So I messaged the seller again, who told me that this is normal, because he sent it as a regular parcel, and therefore without tracking, because it's "only" a CD. So for now I haven't received anything, should I be worried or not? The seller has a good overall rating, but when you look at the ratings in detail, he still has a few hundred negative ratings out of the thousands he has. Thanks in advance for telling me when and how I should react. Regards

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Tracking number for a package... in the end, no tracking | Community Mentor Help | eBay France