Invalid buyer phone number. | Community Mentor Help

la-requinerie · 2025-07-07T15:59:29.342000Z

Hello,I have a little problem, simple on paper but one that’s making me ask myself a lot of questions.A buyer bought a big batch of comics from me 3 days ago, but the phone number they provided for the order is incorrect: there’s one extra digit. This is preventing me from buying a shipping label on the Mondial Relay site, and the buyer isn’t replying to my messages.I could send the parcel using my own number or by going through eBay’s shipping platform, but it’s certain that if the person doesn’t receive their pickup number by SMS, the parcel will just be sent back to me. I have until the 8th to ship it, but I don’t know if I’m covered by eBay in the event of a dispute for an item not sent after that date.What would you do in this case?Thanks for reading.

Discussions

Invalid buyer phone number. | Community Mentor Help | eBay France