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Tracking number for the post office
Summary: bloodlexan ran into a problem with La Poste’s QR code scanning system, which led to eBay blocking payments because the scanned codes don’t match the ones on the envelopes. koalagris advises entering the tracking number manually for each order and points out that the block could also be due to seller status. They provide links to eBay’s help pages for more details.
As eBay suggests, I scanned the QR code and then mailed the letters. They were received without any problems, with positive feedback comments in return. In short, good transactions...
But... it turned out that the scanned QR codes do not match the codes written on the envelopes! And in this case, eBay is blocking my money because, for them, the delivery did not happen... has anyone else already had this problem ??? Be careful, their QR code scanning system is not up to par...
1 comment
koalagris
Mentor10 months agoGood evening @bloodlexan
The best thing is still to enter the tracking number manually on each eBay order:
https://www.ebay.fr/help/selling/shipping-items/effectuer-le-suivi-des-objets-que-vous-avez-vendus?id=4088&st=3&pos=2&query=Effectuer%20le%20suivi%20des%20objets%20que%20vous%20avez%20vendus&intent=N%C2%B0%20de%20suivi&lucenceai=lucenceai&docId=HELP1132
Note that payment blocking can also be due to being a new seller or an occasional seller (tracking number entered or not):
https://www.ebay.fr/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Paiements%20bloqu%C3%A9s&intent=paiement%20bloqu%C3%A9&lucenceai=lucenceai&docId=HELP1450
Best regards