Defective received items | Community Mentor Help

boudour100 · 2025-12-17T19:02:05.661000Z

Hello I received 6 defective items last June out of the 20 that I bought. I have been trying since that date to contact the seller to explain the situation to him, he did not reply to the first message and since then I can’t even send him any more messages, it doesn’t even go through I get this message back "end message failed. Please try again.". How can I contact Ebay to sort out this problem please, I’ve tried every way to speak to an Ebay agent, impossible, and the automated messaging system doesn’t understand my request. Thank you for helping me please

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