Ordered item never received. Question: what is the procedure to follow for a complaint?

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Hello . I ordered a part on 5/01/2026 I paid by card immediately, I was supposed to receive the part between 08/01 and 13/01/2026 I still haven't received anything what should I do?

eur_686

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Posted 8 months ago·Last reply 8 months ago

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francexpressdeal

Mentor8 months ago

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Bonjour @eur_686

voyez cette page de l'aide du site :

https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20recu&lucenceai=lucenceai&docId=HELP1135