Defective item after less than a year | Community Mentor Help

elocha-7565 · 2024-05-13T13:20:41.923000Z

Hello everyone, New to Ebay, I'm having a bit of trouble with the site... I bought a vinegar barrel tap (apparently without creating an account at the time), in August 2023. I followed the advice before installing it, and I used it normally. In less than a year, the cork ring at the level of the tap key rotated on itself and disintegrated almost completely, causing me to lose my vinegar and my vinegar mother. My vinegar barrel is years old, and none of the previous taps ever did this to me, and especially not in such a short time... I contacted the seller who is not responding. I can't figure out how to leave a review on the item in question to warn other buyers. And above all, I'm getting no solution regarding this "destroyed" item in less than a year... How do I do it?

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Defective item after less than a year | Community Mentor Help | eBay France