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Faulty item after a month
I don't know what to do! I bought two new air shock absorbers for a Mercedes, and after a month my mechanic is telling me they're dead, very loud clunking noise
I sent the seller two messages and got no reply!!
What can I do?
Have a good day everyone
3 comments
koalagris
Mentor10 months agoHello,
Did you buy from a seller in France or abroad?
Best regards
fabri-flau
OP10 months agokoalagris
Mentor10 months agoOn ebay, the dispute period is 30 days from the delivery date :
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134
After that, it's only between you and the seller...