Defective item and negative review | Community Mentor Help

rawlsjohn · 2025-09-20T04:58:43.188000Z

Hello everyone. I bought a non-conforming item from a professional seller (a mechanical part that turns out not to be the right size). I left a negative review, but the seller is offering to refund me 10% of the order (the part in question may be worth that much). But I do not want this "arrangement"; instead, I would rather let the community know that this seller sells defective parts "kits". However, I can see that the seller is trying to get around this by sending lots of seemingly conciliatory messages (but in very bad faith). What should I do?

Discussions

Defective item and negative review | Community Mentor Help | eBay France