Item never received and brushed under the rug | Community Mentor Help

projetcaro · 2025-12-19T10:58:23.309000Z

Hello, I bought an item for Christmas, among many others. I realize a year later that I never received the item in question... By calling the center where it would have been delivered (pretty far from my place, too), they confirm that the item was sent back the following week as always when no one picks it up. What recourse do I have to get the item back or, if not, my 71 euros...? It was a gift for my little girl, who had asked Santa Claus for it and thought she hadn’t been good enough to get it instead of telling me... I confirm that I received no notification telling me that the package had arrived.

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Item never received and brushed under the rug | Community Mentor Help | eBay France