Item delivered broken while I was away | Community Mentor Help

Anonymous User · 2025-02-17T16:53:40.270000Z

hello one morning, I find a crushed package behind my gate from an ebay seller. The item is the one I had ordered but it doesn't work because of the crushing. I immediately reported it to the seller and ordered another one while waiting for a refund for the first. The seller dragged things out and claims that I received the package from the delivery person. The seller even sent me a copy of the delivery note showing a signature, which isn't mine... I have a photo of the delivery person throwing the package at my place. I haven't managed to find a way to file a claim with ebay. As for the seller, he's just brushing me off......

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Item delivered broken while I was away | Community Mentor Help | eBay France