Item marked as damaged by Mondial replay | Community Mentor Help

leroy2023 · 2025-03-21T09:07:42.516000Z

Hello everyone I sent a package via Mondial Relay on 14/02/2025 from France to France, and after several complaints I just learned that the package was declared damaged and that I should contact the sales site, which is Ebay. However, it's impossible to contact Ebay, and yet they were the ones who directed me to Mondial Relay. The package has been paid for, and I understand the buyer is not happy, and neither am I. My goods are lost and there has been no refund gesture. What should I do? Thank you

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Item marked as damaged by Mondial replay | Community Mentor Help | eBay France