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NON-COMPLIANT ITEM
Item not as ordered, no. [Reference]
ADMISSION PIPES FOR 1200 XJR 1995 MOTORCYCLE
How do I make a return for a refund or exchange?
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Item not as ordered, no. [Reference]
ADMISSION PIPES FOR 1200 XJR 1995 MOTORCYCLE
How do I make a return for a refund or exchange?
danieldd11
OP2 years agoHello, I'm getting back to you about the intake pipes for my Yamaha 1200 XJR motorcycle
ORDER No. [Reference] they do not match the pipes fitted on my motorcycle, the inner diameter is too small?
how do I proceed with a return or exchange?
thank you
koalagris
Mentor2 years agoHi
Why haven't you clicked the link posted earlier yet? 😕
Everything is explained there...
Watch the deadlines: you have 30 days from the delivery date to take action.
koalagris
Mentor2 years agohttps://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134
danieldd11
OP2 years agohello
I'm trying to follow the procedure on EBAY like you suggested to me
but I can't find any trace of my order?? I enter the only order no. I have, namely [Référence] but it can't find any trace of this order and at this point I'm stuck and can't continue?
koalagris
Mentor2 years agoHello
When was the purchase made?
Maybe you accidentally completed the transaction offline?
In that case, see this link:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Obtenir%20de%20l%27aide%20si%20vous%20avez%20achet%C3%A9%20un%20objet%20sans%20%C3%AAtre%20inscrit&intent=achat%20sans%20%C3%AAtre%20inscrit&lucenceai=lucenceai&docId=HELP1151
If there’s still a problem, go back to the help page posted on 10/04: at the very bottom you’ll find the link to customer service ("ask us to call you").
Regards