Non-compliant item refunded to the buyer: not returned... | Community Mentor Help

tri-x54 · 2024-01-20T17:28:03.859000Z

Good evening everyone, I sold my favorite film camera body with its lens a bit too quickly (for €100) unfortunately the buyer found two defects that I hadn't spotted, I immediately offered to refund, he started sending me a flood of off-topic messages (I'll repair it, we'll agree on a mutual split of the costs, etc.) I kept refusing and, annoyed by his insistent rambling, I clicked to issue the full refund debited from my bank account. Huge flaw in seller protection on the platform, indeed you can issue a refund without eBay guaranteeing any return. As of today, I've had no more news from the buyer (I've banned him from my space: I'm angry! on the eBay site it's impossible to get a phone number to contact an advisor and I can't find where to ask for help, it's not clear at all. I'm seriously considering leaving the site, I get the feeling that here they roll out the red carpet for petty thieves at the expense of honest sellers. so I demand from eBay (after review of my case) the full reimbursement of the sale of the item, evening greetings, Tri-x54 Tri-x54

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Non-compliant item refunded to the buyer: not returned... | Community Mentor Help | eBay France