Item not sent by the seller and no response | Community Mentor Help

piesch-1392 · 2025-10-05T15:45:22.399000Z

Hello, I placed an order on May 25, 2025 following an auction I won, which I paid for immediately, but after the auction, the seller replied that he was "away on a trip and returning after the sale deadline". After that, I tried to contact him again to get information, but there was no response and the order did not move forward. What should I do to get details, and can eBay contact the seller? Thank you in advance for any help you can give me so that I can get a refund if I cannot receive the item. Kind regards

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Item not sent by the seller and no response | Community Mentor Help | eBay France